Gen Y—Getting Them to Talk Rather than Text at Work

If your primary means of communication at work is talking, NOT texting, then this session is for you. The Gen Y worker is the best at using technology to communicate at work. But, this emerging, young workforce is the worst with interpersonal communication. Gen Y would rather text than talk. This creates some significant issues when face to face or verbal communication is needed. Rather than teaching in-depth communication skills to the techies, learning how to understand their communication style is essential. We’re not talking about learning how to text like a tween or twenty-something, but being able to interpret and use limited verbal communication to increase efficiency and productivity. Understanding your own communication style will enhance your ability to communicate with other predominant and different generational styles.

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