Building a Product Security Incident Response Team: Learnings from the Hivemind

You've received vulnerability reports in your application or product, now what? As a positive, there is an abundance of incident response guidance for network security and a number of companies that have published their Product Security Incident Response Team (PSIRT) process for customers at a high level. Yet there is a dearth of detailed resources on how to implement PSIRT processes for organizations that have realized that Stage 7 of the SDL process (Response). To not only build but maintain secure products, organizations need to create mechanisms enabling their incident response teams to receive and respond to product incident reports, effectively partnering with development teams, customer support, and communications teams.

This session will be targeted at small to medium companies that have small or overstretched security teams, and will share content and best practices to support these teams' product incident response programs. Attendees will be provided with templates and actionable recommendations based on successful best practices from multiple mature security response organizations.

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